Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it is Instructor-led live Online Training or self-paced Training.

As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course on SKILLEDUP ACADEMY LLP, you agree to our Privacy Policy, Terms of Use and refund policy

 

Our refund policy is as follows:

Cancellation & Refunds: Self Placed Learning

Raise refund request within 7 days of purchase of course. 

Money back guarantee is void if the participant has accessed more than 50% content or downloaded the E-learning content course.

Money back guarantee is void if the participant has accessed more than 50% content of an e-learning content course.

Also, In case user downloads the recorded Videos, PPT, PDF or E-Book for the course the money back guarantee will be void.

 

Cancellation & Refunds: Online Training

No refund request shall be accepted after 1 session of the Registered Course.

No refund shall be acceptable in case of learning access shared by SKILLEDUP ACADEMY LLP

No refund shall be acceptable; once the training session is been scheduled and started for the candidate

Unfortunately, if the refund is not claimed in the stipulated period time we will not be able to refund the money.

 

The 5-day, No Question Refund Policy stands null and void in the following scenarios:

Any kind of content is downloaded from SKILLEDUP ACADEMY LLP’s Learning Management System.

No refund request shall be accepted for the purchase of Self-learning packages.

No refund for Official Curriculum

No refund of Exam fee if booked by SKILLEDUP ACADEMY LLP.

 

If we believe that you are abusing our refund policy in our sole discretion, we reserve the right to suspend or terminate your account and refuse or restrict any and all current or future use of the Company Products, without any liability to you.

 

Company reserves the absolute right to revise these Terms in its sole discretion at any time and without prior notice to you other than by posting the revised Terms on the Site.

 

In case SKILLEDUP ACADEMY LLP cancels an event, 100% refund will be paid to the candidate.
If a cancellation is done by a candidate 7 days (or more) prior to the event, 10% of the total paid fee will be deducted and the remaining amount will be refunded to the candidate. If a cancellation is done by a candidate within 7 days (or less) of the event, no refunds will be made.

REFUND REQUEST CAN BE INITIATED IN TWO WAYS

In case item quantity is more than one, please reach out to our support team through our Help & Support section on the website.

To raise a refund request you can drop an e-mail to info@skilledupacademy.com (our Help and Support Department) or you can call at our office number mentioned on website.

 

Refunds: Duplicate Payment

Refund of the duplicate payment made by the candidate will be processed via the same source (original method of payment) in 7 to 10 working days post intimation by the customer.

 

Note: All refunds will be processed within 7-10 working days after the refund request is approved by SKILLEDUP ACADEMY LLP Learning Solutions.